Bookkeeping, Operations & HR Specialist 60% (m/f/d)

For our growing company in Zurich, we are looking for a structured, proactive and reliable Bookkeeping, Operations & HR Specialist 60% (m/f/d) who will actively contribute to our daily operations and play a key role in ensuring smooth processes within our practice.

• Responsibility for accurate and timely invoicing to patients and insurance companies
• Monitoring outstanding invoices and proactively following up to ensure timely payment collection
• Ensuring that outstanding payments are collected within 30 days whenever possible
• Processing, reviewing, and organizing incoming invoices, as well as supporting general bookkeeping activities
• Creating and maintaining Excel-based financial, payment, and operations tracking systems
• Ensuring that cost approvals and insurance authorizations remain valid at all times and are fully documented
• Ensuring that no cost approvals expire due to administrative oversight
• Tracking deadlines and coordinating with therapists regarding reports and renewal requests
• Supporting payroll processes, vacation, sick leave, and bonus administration
• Handling approximately 20% HR administration, including maintaining employee records and documentation
• Organizing clinic orders, managing operational expenses, and ensuring smooth day-to-day clinic operations
• Providing administrative support to management with recurring organizational tasks

• Completed commercial training or equivalent qualification
• Experience in bookkeeping, finance administration, operations, or a similar administrative role
• Excellent Excel skills – confident working with complex spreadsheets, analyses, tracking tools, and reports
• Strong numerical understanding with a highly accurate and structured approach to work
• Ability to coordinate multiple processes, deadlines, and priorities simultaneously
• High level of reliability, ownership, and sense of responsibility
• Proactive personality with the ability to independently drive tasks forward and consistently follow up on open topics
• Comfortable and persistent in following up with patients, insurance companies, therapists, and employees when required
• Confident and professional communication skills when interacting with patients, insurance companies, therapists, employees, and management
• Experience in healthcare, insurance administration, bookkeeping, or HR administration is an advantage
• English proficiency at C1 level, written and spoken (mandatory), as the role involves close collaboration with the CEO
• Very good German language skills, written and spoken

• Modern working environment in a central Zurich location
• Open and appreciative company culture with short decision-making paths
• High level of ownership and real responsibility in daily operations
• Close collaboration with a committed, interdisciplinary team
• Opportunity to actively shape and further develop structures and processes
• Dynamic environment with a start-up mindset and high quality standards
• Flexible working models including part-time and job sharing
• Possibility of working from home (depending on role and responsibilities)
• Regular team events and a strong team spirit